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To set up a new address, click 'New
Address' and follow instructions.
Enter the name of the mailbox and
the password you choose. When you click 'add' you're
done!
The password
for a mailbox must not exceed 8 characters. If
you try to put in a longer one, the system will
truncate it to 8.
When a mailbox is created it will
default to being a POP box with no redirection.
If you want to use the mailbox name as a POP box
that you check with either your email software
or our web-based Web Mail Check, you can stop at
this point. If, however you want to redirect the
mail to a different mailbox, off-site email address,
or include an autoresponder, you will need to edit
the mailbox. See the next section for information
on editing existing mailboxes.
To work with
an existing email account, click its name on
the left side of the main Mail Manager screen:
The rest of
the page lists the 3 choices for how to handle
mail sent to 'tester' (this applies to all mailbox
names).
-
Send it to a POP account
with the same name (this is the default setting
when you create a mailbox)
-
Send it to a different
POP account within your domain
-
Send it off-site to a
different email address (sometimes referred
to as an 'alias' or 'forwarding').
In addition, at the bottom of the
screen, you can choose to enable an autoresponder
for this mailbox. By enabling the autoresponder,
whenever anyone sends mail to this address they
will receive back whatever text you enter here.
IMPORTANT:
Double-Forwarding" is not possible
on our system. For example, if Mailbox "A" is
set to forward mail to Mailbox "B",
and then Mailbox "B" is set to forward
to Mailbox "C", mail sent to "A" will
never arrive at "C". The system will
only execute one forwarding of an incoming
message.
The 'Default' comes into play when
there is mail sent to your domain and there is
no corresponding mailbox name that matches.
You can choose the behavior for
the Default alias and there are several rules you
can apply:
-
Bounce (return) all mail that
does not match an account name on your server
-
Forward it to a POP account on
your server
-
Forward it off-site to a different
email address (for example, your local ISP email
address).
The Default alias can also
have an autoresponse set up.
Many people find it easiest to set up no mailboxes at all, and let the
'Default' funnel all mail to wherever they get mail now. This way, anything
at all that gets sent to the domain goes to an account they already check.
For example, if your ISP email account is yourname@aol.com, deleting all
mailboxes and setting up the Default alias to forward there will result
in *any* email sent to yourdomain.com ending up in your AOL account.
You can't. But the good news is
you can change the password on a POP mailbox without
knowing the old one. Simply bring up the account
and the first hyperlink reads "Change password".
Set it to a new password, remembering to keep it
8 characters or less.
Check the settings of your Default
alias. When you sign up for hosting, the system
automatically creates an email box for you named
the same as your username. It also points the 'Default'
entry to that mailbox. If you create a new mailbox,
the 'Default' entry is not affected and will send
any mis-directed mail to the original account which
you may not be checking. Solution: delete the account
you're not using and point the 'Default' at the
one you are.
If your account exceeds its disk
allocation, new incoming messages are put into
a queue for a while. If the overage is not corrected,
the mail will eventually drop out of the queue
and sometimes be returned or dropped. Solution:
bring your account under its disk limit by either
upgrading or removing some content. Remember, email
stored on the server in a POP box does count against
your storage limits.
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